Complaint / review / scam report
Charged after I specifically checked I wouldn't be

My contract with Vodacom ended in July. I ported my number across to MTN. I specially went into the Sandton City Vodacom branch where I took out my contract two years back and checked with the lady at the desk that I would not be charged any more charges by Vodacom as I belonged to a new network. I also wanted to confirm that I was not charged for BIS as I no longer used a Blackberry. I was told that since the number had been ported that Vodacom would not charge me anything going forward. I have been charged R203.50 today and I will pursue this as far as I have to go in order for my money to be returned to me.

Offender: Vodacom

Country: South Africa   Region: All Country   City: Sandton City

Category: Telecommunications


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