AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - YOU ARE CUSTOMERS MONEY!!! | #170066

Mtn
YOU ARE CUSTOMERS MONEY!!!

FOR THE LOVE OF!!! HOW MUTCH DOES IT TAKE TO GET F... SERVICE, HOW F... N MUTCH DOES IT TAKE BEFORE SOME ONE PICKS UP THE PHONE AND CALLS ME!!!

ON THE SMS SUBJECT

To all mtn customers, please note, if you are on call per second you will be charged for delivery reports. i had to fight them and finally got a R2000 refund because it doesn't state in any of their policies that delivery reports are getting charged. so do yourself a favour and claim before they change the policy

THEN THE POINT IS NOT THAT YOU DON'T TRANSFER THE f... N AIRTIME, THE POINT IS THAT IT IS TO LATE WHEN YOU TELL THE CUSTOMER THAT HE WILL LOOSE HIS AIRTIME AFTER THE PORT HAS BEEN DONE!!! YOU SHOULD f... N INFORM THE CUSTOMER BEFORE HE DOES THE PORT, BEFORE HE LOOSES HIS F... N AIRTIME!!!

WHAT OF THE ABOVE DO YOU NOT UNDER STAND? ARE YOU THAT INCOMPETENT OR DO YOU JUST NOT CARE ABOUT YOUR CUSTOMERS OR TRAINING YOUR STAFF PROPERLY ON INFORMING CUSTOMERS CORRECTLY?

Date:

Company: Mtn

Country: South Africa

Category: Telecommunications

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