This is not the first time this has happened, and I am definitely not spending any more time with call centre operators that just apologise and shrug their shoulders. I just received the following SMS: "Dear Altech Autopage Customer. This is a reminder that payment of Rxxxx.xx is due immediately. Please pay to avoid suspension and the R49 reconnection fee." My invoice date is the 15th of each month, and my statement reads "Cash Payment - Please note that all cash payments are due within 15 days of the invoice date.". Why am I being reprimanded before my payment is due?!
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