AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Scamming for new contracts | #154543

Cell C
Scamming for new contracts

On 6 June I received a Call from a Cell C Sales consultant who sold me a contract for R199p.m. It took them till 08 July and email messages from me before the phone was delivered. So today, I am supposed to be able to down load applications. Never in the whole conversation with their Sales dept. did this Rep mention that on top of my monthly contract fee, I still have to pay an additional R67p.m. to enable my BBM application. This I found out today by phoning them and trying to get them to activate this application. I told the lady I was talking to, that if that was the case, I am cancelling this contract. I then, she tells me have to go to a Cell C store. The cheek! They are the, now I have to spend my time and fuel to take back their product which was sold to me under false pretences! I will not leave this matter here! They better see that they send those couriers to come and collect this phone. I will rather go back to Vodacom! And if they dare to take money off my bank account, i will sue them! All future customers, be warned! MTN gives you R100 airtime, 100 sms's, free BBM, for R150p.m. What'sup etc. Whatever made me decide to go with CEll C?

Date:

Company: Cell C

Country: South Africa   City: Jhb

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google