AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Disruption of service!!! | #152265

Telkom
Disruption of service!!!

Fault report #s 204CRK060713
553722815 DD300613
130ARK130613
F169108 Escalation dd 060613
57CRK310513
5523045711 DD 160513
431CRK140513 Escalation 516794 & 78452679A
I can go on and on giving fault report numbers about my internet access just hanging. Everytime I report it, Telkom reboots the port. Then it seems to work for a day or two. Then the same thing. I was on the fastest line paying in excess of R 1500/month. For a 4Mbps line, but because the service is so, I don't want to waste my money, I have dropped to 1Mbps line hoping that it would bee more stable. NEVER! If anything it has got worse!
Who can I speak to in order to sort this out? Telkom seem not phased about the problem.

Date:

Company: Telkom

Country: South Africa   City: Boksburg North

Category: Telecommunications

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