AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - 12 months since order placed and still waiting! | #148992

Telkom
12 months since order placed and still waiting!

In response to my two previous post's (23/01/2013 & 28/01/2013) on hello peter with regards to my order for a telkom line.

The following was the last response from the infamous escalation team:

"Hello Gostalto,

Thank you for your posting.

We apologize for the inconveniences that you experienced as a result of this.

To assist you speedily, please email me the correct account number or the account holder's Identity number.

Best regards

Escalation Centre"

Its has been - 6 months since I have sent the required information as asked and nothing has been done to date. This means that this order has not been completed and its been 12 months since the initial order has been placed. I don't know what to do anymore to get something done on telkom's side as I have exhausted all efforts sort this out.

My order no. 58689330
ARS escalation no. 213358

Date:

Company: Telkom

Country: South Africa   City: Poortview

Category: Telecommunications

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