The response from telkom makes no sense! "Hello MMOSIMANE, Thank you for your posting.
We apologize for the inconveniences that you experienced as a result of this. To assist you speedily, please email me the correct account number or the account holder's Identity number. Best regards, Siphiwe S Masango. Escalation Centre". There is no email address - it has been weeks since I was told the "escalation department" will contact me in 2 hours - and I have heard nothing! Its insane and Siphiwe does not even give me any contact detail that form part of his response or customer service. I hope my id will help (which was in the previous post but was not used). To move on and help myself - I have contacted mweb and moving on from TELKOM! Hopefully they dont continue charging me as I have called and cancelled their ADSL. Can't wait for august! Hello MWEB! GOOD BYE TELKOM!
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