AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Harassment due to your inablity to do you jo | #140660

Autopage
Harassment due to your inablity to do you jo

On the 1st of June 2013 I noticed my Autopage debt order had not been deducted from my Bank account. On the 4th I phoned Autopage and I was told it was their mistake for not taking off the debt order of R389.00. They said they will be resubmitting within the next 24 hours. On the 6th of June 2013 they took the debt order off my account. Since then I have been harassed with constant SMS's telling me how they are going to suspend my line due to my non payment. Each time with me phoning them and asking what on earth is going on. I am told it is due to their system and they have no control over it. Today I receive another SMS. Telling me they have no record of my payment of R411.63. Upon calling them I spoke to Carol. She doesnt know why I have been sent this sms. And blames it on the system that they have no control over. This is the first I have ever heard of a system where you have no control over it. Sound like something out of a terminator movie not a cellphone company. Can someone that actually knows what they are doing have a look at this "system" or am I forever going to get threatening SMS's???

Date:

Company: Autopage

Country: South Africa   City: Head Office

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google