On the 8th January 2013, 8ta call centre did an illegal (unbeknownst to me) sim swap on 0813544488 which resulted a cost to myself in long calls to their call centre, losing service and data, and having to travel to their outlet to have another sim swap done. I have set this out in an e-mail to 8ta. I am getting nowhere with 8ta by e-mail, Felicia Mukeri although apparrently interested in assisting me, is being obstructive and unhelpful. Clearly the customer does not feature in their priorities.
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