AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Pathetic service from cellc technical! | #137503

Cell C
Pathetic service from cellc technical!

They just don't care they seem very incompetent because every time you call in they give you a different story and you got to keep calling them because they never give you feed back or respond to your query I am so frustrated with this terrible service.the team leader himself seems incompetent making false promises and again I spoke to another team leader with the same name tepho selokeza who told me there two guys with the same name that are team leaders and himself being a team leader could not give me any help or assistance.told me to go on outlook and find the technical mangers contact details.i also spoke to a lady by the name of me kefilwe kutu don't think she got the training she required because I was on hold most of the time.previous to that I spoke to another lady phumelele and she said my query is with back office agent in jhb.to date I'm still awaiting the reply from tepho (team leader) on the 4th of this month was about my 5th or 6th time calling tepho said quinton the technician guy was with him and he was going to speak to and get back to me even took my cell number down.i hope I can get help from trained senior people who know what the doing!

Date:

Company: Cell C

Country: South Africa   City: Callcenter

Category: Telecommunications

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