AfricaComplaints.com » Telecommunications » Complaint / review: Iburst - Huge mistake? | #135170

Iburst
Huge mistake?

Joined iBurst in May, was debited R221 for connection & hardware & everything was up & running. I was then debited R16.15 end May for June (?) & when I receive my statement today it shows that I owe them DOUBLE subs for end June. When I contacted them no-one could answer 3 simple questions: 1. Why was R16.15 debited off my account end May, 2. Why was the normal subs not debited end May & 3. Why am I paying double subs end June.

Right now I have been put on hold for the past 20 mins because I demanded answers to these 3 questions. Surprisingly, I have a reference number 778637

?!

Date:

Company: Iburst

Country: South Africa

Category: Telecommunications

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