AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Autopage Acc Dept in shambles -disconnected 3times | #134200

Autopage
Autopage Acc Dept in shambles -disconnected 3times

Autopage have for 3 days in a row disconnected my telephone due to incorrect billing.
1st day phoned and drove from PTA top Midrand to sort out issue. Was promised issue was resolved as it was mistake on their side.
2nd day - again disconnected. Phoned and emailed again - they apologised and promised problem rectified.
3rd day - same issue - sms received that my account is in arrears, phoned them to confirm that it was mistake on their side, assured I would not get disconnected, but 10 minutes later disconnected.

Autopage service is bad as - call centre and managers promise to sort out but nothing gets done.

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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