On the 7th of January Autopage disconnected the 3 lines on my contract, and started sending threatening sms's to me and my family, indicating my account was in arrears. The first message that I received about the issue was after my lines where disconnected. Upon Investigation, I found that the billing failed due to a new credit card issued and the old credit card being stopped by my bank, at the end of December.
At no stage did Autopage contact me or send sms of the problem previous to the disconnection. The first communication only started after disconnection. I paid the amount outstanding within a couple of hours, with express clearance after the service being diconnected.
After 5 days, and several telephone calls the line is still disconnected.
Until no one the service staff at Autopage made many promises but absolutly no result.
My message is that everyone should avoid Autopage like the plague, their processes and attitude towards their clients are arrogant and aggressive, and ther is no way I will submit to this treatment again. I will not upgrade again, and I will tell all my friends to avoid this service provider.
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