Complaint / review / scam report
8ta / Telkom Mobile
Not suspended but payment demanded

This contract is a business contract, I been without my business phone for more than 8 days due non or improper communication

My debit details was given over to 8ta many times and they have failed to load it,
I have made arrangements with the company banker to honour all debit order due to late payment from our client side, Because 8ta never updated this I could not do a simple sim swop even though the account was not even suspended .

Having my business line off has caused me not be in contact with my client ( whom most of them are in other provinces ) and made it difficult for me not only to chase up payments but keep communication with my clients

I moved to 8ta Business, but it seems as its focused on their business rather than the consumers
Payment are demanded in order to do a sim swop where the account is not even suspended,
I made payment yesterday, went into the Canal walk store, a nice guy Christo helped me and escalated the matter . when I called in to the call centre now, the agent Kurt Klasse tells me he cant help me I must drive to the branch to sort it out

business mobile should focus keeping your business up and running, not sabotage you
Author: Sha1505

Offender: 8ta / Telkom Mobile

Country: South Africa   Region: All Country   City: Headoffice

Category: Telecommunications


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