Complaint / review / scam report
Virgin Mobile South Africa
PHONE NOT REPAIRED

MY NAME IS MASHUDU MADZHADZHI. ID 7009101202087. VIRGIN NUMBER 0741627095
I CALL VIRGIN ACTIVE 2 WEEKS BACK FOR MY GALAXY NOTE 1 NOT WORKING, THE TOLD ME THAT THEIR COURIER WILL COME FETCH THE PHONE FROM WORK SINCE THERE IS NO VIRGIN MOBILE CLOSE AND THAT WILL HAPPEN WITHIN 3DAYS. MY PHONE DOESNT CHARGE, ITS DOING SOME FUNNY THINGS I TRIED UPDATING THE SOFTWARE, STILL NOT WORKING, IM FRUSTRATED, I ALWAYS MISS CALLS, THIS FONE ITS ONLY 1 YEAR OLD, I GOT A MISS CALL FROM COURIUR SERVICE, I CALLED BACK BUT THE CANT HELP ME SINCE I DONT HAVE THE REF NUMBER. I CALLED VIRGIN MOBILE, THE PHONE ITS EITHER BUSY, OR THE AGENT JUST TRANSFERED ME. THE NUMBER WAS TOLD TO CALL 0116765000 AND ASK FOR THABO, BUT ALWAYS GET PEOPLE WHO NOT WILLING TO HELP. I NEED MY PHONE TO BE WORKING BEFORE MONDAY, I CANT AFFORD TO LOOSE CALLS ANYMORE WHILE IM BUSY PAYING THE INSTALLMENT. IM REAL MAD, I ALMOST SMASHED THE PHONE TODAY, I CANT WAIT FOR THIS CONTRACT TO END AND LEAVE THIS ILL TREATING PROVIDER VIRGIN MOBILE
Author: huli


Offender: Virgin Mobile South Africa

Country: South Africa   Region: All Country   City: JOHANNESBURG

Category: Telecommunications

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