AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Incorrect billing | #131744

Vodacom
Incorrect billing

I 'upgraded' a certain contract of mine which I never use - 082 694 1210. I upgraded to a MyGig2 Top Up package a couple of weeks ago when I purchased an ipad. I now receive a bill for R4474.41 for data charges which is completely unaccounted for. I called Shelly who has logged a complaint but also got told that the change to the upgrade was not loaded and I am liable for the full bill. This is totally unacceptable. I did not use the original contract at all (check your records) and would never have used it had a known that I would be billed such an horrendous amount. I do not have the money - sort this out please. My reference number: S3-TS22Q-Q2L7E. Thank you.

Date:

Company: Vodacom

Country: South Africa   City: Headoffice

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google