I spend R60, 000 a year with Vodacom and am a "Platinum" member, meaning I supposedly get an upgrade everything 12 months. However the cost of the upgrade to a Samsumg S4 is R1480. Call Centre says I must upgrade to a more expensive package first... but I already have THOUSANDS of unused accrued carried-over minutes on the current package.
*Coercing me to buy even more minutes (when you clearly see I don't need them) is a bullying tactic.
They already offer the Samsung S4 on a new contract for R419 per month. How come when my average spend is like R5000pm I have to pay in R1480. It is a, there is no benefit to Vodacom 'Platinum"
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