AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - 32 Days Later and No Response Bad attitude!!! | #122019

Mtn
32 Days Later and No Response Bad attitude!!!

27 APRIL 2013: Tweet to @MTNza to enquire how to report poor 3G coverage, swift reply giving me a number email address. Send a email to the address same day. Got a automatic reply stating i will be contacted in 96 WORKING HOURS a glorified way of saying 3 WEEKS (8 HOURS A DAY)!!!

23 May 2013: Tweet to @MTNza again informing them of failure receiving any feedback since last correspondence. Swift reply again apologizing and requested to direct message name and contact details.

28 May 2013 5 DAYS later and still no response!!! Tweet Direct Message @MTnza @ 12:36, MTN twitter account replys to numerous other queries but DELIBERATELY IGNORES my tweet direct message!!!

Ive had enough with MTN 2 contracts and 15 years with MTN and get this service??? Cell C or 8ta would get my business after my contracts end!!!

Date:

Company: Mtn

Country: South Africa   City: MTN Twiiter Account/ 3G

Category: Telecommunications

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