AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - My money few cents at a time | #109105

Vodacom
My money few cents at a time

Wasp taking my money illegally, incompetent people calling me to "explain" - Cyril is by his own admission clueless and is only regurgitating the nonsense "corrupt back-end script" (!!) fed to him by his chronie colleagues that obviously have the view that all Vodacom clients are stupid and technologically challenged. Cyril doesn't even have the common courtesy to speak to me and only me - takes calls while I am put on hold while he is obviously lying to my face

Promised refunds - not happened.
Promised airtime by Lyle - not happened.
Promised callback after meeting with WASP - not happened.
Explanation of the costs https:///vodacom/complaints/more-unexplained--happening-1081796 - not happened
Explanation and refund of https:///computek/complaints/source-of-illigal-wc-subscription-on-cellphones-1077214 - not happened.

On top of it all I have proof that a person inside Vodacom is trying to get my banking details by sending me email from within Vodacom, and even though I mentioned it many times to Cyril that is supposedly the person responsible for "investigating WASP" no interest at all.

Seems to me I am dealing with bunch of incompetents

Date:

Company: Vodacom

Country: South Africa   City: Countrywide

Category: Telecommunications

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