AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - AM HOLDING ON AS WE SPEAK FOR 30MINUTES!!! FUMING | #107406

Autopage
AM HOLDING ON AS WE SPEAK FOR 30MINUTES!!! FUMING

HI
i PHONED mONDAY ABOUT THIS PROBLEM PROMISED A CALL BACK AND AM STILL WAITING. SEND E-MAIL WHICH THEY REPLIED TODAY 2DAYS LATER..AM HOLDING ON THE LINE KNOW FOR 30 MIN SPOKE TO NTHABISENG, SEBONGILE AND MARC THE RUDEST OF ALL THEY KEEP ON PUTTING ME ON HOLD THEN EVENTUALLY TRANSFERING WITHOUT A WORD, NOW AM REALLY ANGRY...
i HAVE BEEN A CUSTOMER WITH AUTOPAGE FOR AGES... I HAD NO PROBLEM WITH IT UNTIL I TOOK A LAPTOP EARLIER THIS YEAR... EVERY SINGLE MONTH AM PHONING AUTOPGAE ABOUT MY BILLING, FIRST THEY OVERBILLED ME AND CORRECTED IT WITH R244.50 TO BE EXACT, AND NOW THEY TELL ME I OWE R244.50 AND MY LINES WILL BE DISCONTINUED, I NEVER MISS MY PAYMENTS WITH U IN THE HISTORY OF ME BEING A CUSTOMER, AND I DON'T THINK I OWE AUTOPAGE THAT AMOUNT NO ONE EXPLAIN TO ME INSTEAD THEY KEEP ON TRANSFERING ME FROM PILLAR TO POST... MY DEBIT WENT THROUGH FINE FOR THIS MONTH AND THE 767 WHICH THEY OVERDEBITED FOR THE PREVIOUS MONTH AND REFUNDED THAT 244.50..

CAN SOMEBODY HELP ME WITH THIS QUERY PLEASE

Date:

Company: Autopage

Country: South Africa

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google