AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - 6th on waiting list for Galaxys4 and still nostock | #102695

Cell C
6th on waiting list for Galaxys4 and still nostock

I came into the branch on the 24th of April Signing myself up for the R399 Galaxy S4 promotion which is heavily marketed in each store. Both my brother and myself filled in our forms and were told to report to the branch on Saturday the 27th of April.

Coming to the store they had no recollection of me ever being there when i could even recognize the person that helped me. I was supposed to be marked number 6 on the waiting list, to date after filling in the forms again that day we have still not received our phones. One of the staff who refer to themselves as a manager, who today i found out is not, has never called us back after promising to do so. A staff person impersonating the manager? Ridiculous!

Incredibly unprofessional that Cell C can market the out of a product, but when coming to actually receiving the phones they cannot fulfill the demand they created with all the advertising they have been doing.

Again it is shocking that the only helpful person is a new intern at the branch, that the manager wont even come out of the back office and apologize.

Absurd... Very intro to the 'new Cell C'

Date:

Company: Cell C

Country: South Africa   City: Menlyn Shopping Center

Category: Telecommunications

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