AfricaComplaints.com » Sports » Complaint / review: Virgin Active South Africa - BACK TO THEIR OLD WAYS-TAKE YOUR MONEY-NO EXPLAIN | #50963

Virgin Active South Africa
BACK TO THEIR OLD WAYS-TAKE YOUR MONEY-NO EXPLAIN

I signed up with a consultant and specificaaly stated i want NO DEBIT ORDER.i will pay cash up front and was promised that no debit would be going through my account, obviously this was a huge as i just found out my account was debited and when i went to query this was told thats how ii is and if i want to cancel i will be charged the bal of my contract which was not what was discussed at the time, HOWEVER I NEVER GAVE VIRGIN MY ACCOUNT NO AND YET THEY TOOK MY DEBIT CARD DETAILS WHICH I USED FOR THE SIGHNING ON FEE AND KEPT THAT AND HAVE TAKEN IT UPON THEMSELVES TO HELP THEMSELVES WHEN EVER THEY SEE FIT TO DO SO.. i e IF SOMETHING SHOULD HAPPEN TO ME AND I COULD NOT USE THE GYM ACCORDING TO THEM THEY CAN USE THOSE DETAILS TO DEBIT MY ACCOUNT, THE SAME ONE I NEVER FURNISHED THEM THE DETAILS TO, MAKES YOU WONDER!!! IT SEEEMS LIKE THE FIN ACT MEANS ABSOLUTELY ZERO TO THEM AND ALL I GET IS EXCUSE AFTER EXCUSE FROM THEM AS TO WHY I CANNOT JUST PAY CASH LIKE WE AGREED, SO BE WARNED OUT THERE, THIS BUNCH WILL TAKE YOUR MONEY AND TELL YOU THAT YOU SIGNED A PAPER AND YOU HAVE NO RECOURSE AND THATS THAT, ONLY IN A COUNTRY WHERE THEY HAVE NO COMPETITION CAN THIS BE DONE, DISGRACEFULL!!!

Date:

Company: Virgin Active South Africa

Country: South Africa   City: Capetown

Category: Sports

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google