AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Breach of contract - Incorrectly debiting account | #216739

Telkom
Breach of contract - Incorrectly debiting account

Hi,

I am so disappointed with Telkom, They have debited my account on the 23rd of September and my agreed debit date is the 25th, I signed and agreed they can debit my account on the 25th, but the debit my account on the 23rd, I only get paid on the 25th therefore the debit order did not go through, this is the second time this happened, I want them to refund me the charges I am getting for the unpaid, and I want my account to be debit on the correct date. I was charged R 95.00 for unpaid transaction so I want that reduced from this months payment and the banking details sent to me where I can pay the money in to get my account upto date.

Please can someone call me.

Kind Regards
MR A

Date:

Company: Telkom

Country: South Africa   City: Head Office

Category: Telecommunications

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