Virgin Active South Africa
Extremelybpoor service Richards Bay Virgin Active

I saw Mfundo to sign a contract. He PROMISED to call me back with respect to some details he needed to clarify with Vitality. He actually. He did not call me back. I called, and spoke to Bongisiwe, who kept talking to me like I was an. Saying "obviously" Mfundo will call me. " obviously" this and that, eventually I had to tell her NOTHING was on "obvious" since NOBODY called me back. She too, promised to call me back... I'm still waiting. VIRGIN ACTIV, you are an iconic brand in this country. Please do something about your shocking poor customer service. If you promise to call, please call. Since you are a monopoly in the area, does that give you the right to to your potential customers?