Complaint / review / scam report
Unathorised debit ode
I open the account with russells it was january the told me that my first installment was 01 march.i got paid weekly i decided to pay them weekly they said they cant debit jme weekly i have to do stop order from my bank of which i did everything was still fine...stop order was going thru every friday but on they side it was reflecting the following week did call and cornfim if they getting the money and the answer was yes, my instalment is R467 but am paying R120 every week...which is R480 a month..on the 28 march 2013 got an sms from my bank telling me that russells has debited R467 in my account...how cum cos am paying by stop order.and all my debit oder they go thru on the 1st so dont know who gave them the 28..went to the branch no answers..i have to go and reverse my debit order which is not a good thing.cant even take loan with my bank because of that they cant even write a letter to xplain what happened to the bank.am very dissapointed.
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