I bought my dress and paid for it at the bride and co in Parkview, Garsfontein. On the day I purchased my dress, the alterations manager was there and she advised on what needed to be done to make the dress fit me better since I am very. We agreed I would come back mid February as my wedding is on March 30th. I went back in February with my videographer to capture the alterations agreement. We agreed I would come again on 16 March for a fitting after alterations. She called a day before and said nothing had been done on my dress and I should rather come on the 17th or he 18th. When I went today, the 18th, she had not done all the alterations. As if that was not bad enough when I asked her she said that I had not asked for it (my videographer has the footage), she proceeded to argue with me and call me a. It's 13 days to my wedding and my dress is not complete and has not been dry cleaned either. My wedding is a destination wedding and I leave this weekend and my dress won't be ready. This is unacceptable and disgusting service. I want my dress on time and for her to be dealt with accordingly. I will spread the word of the terrible service I received.
0 comments