I previously tried on a wedding dress that i could not afford only to find later it was on sale. I phoned the Boksburg branch who was so helpful and they put me in touch with Rivonia. Portia from Rivonia said they only had one dress left at the Cape Town branch and that she had ordered it for me. I ...
Booked an appointment to fit on 3 dresses, when i arrived at the premises 3:45 appointment started at 4:00 "apparently the time allocated is the time you will be attended too" but to no avail. Consultant was still busy with previous client who was still fitting on dresses at 4:10. When i ...
My experience with the Bride and co branch in Rivonia. Firstly I tried to get a dress for my mom, mother of the bride, which was apparently coming from another branch. We phoned several times and it was always going to be there in two days but never arrived. We found a dress for her else where. ...
I made an appointment during the week for Saturday, 18 January @ 11:00. Seeing as this was my first time trying on dresses I was extremely excited. I even had my 2 bridesmaids and mother-in-law to be, meet me there at that time. I had no idea what to expect when I arrived so the sales lady ...
On Wednesday 8 January 2014 three of my 5 Bridesmaids and myself went to find dresses for them for my wedding on 27th April 2014. We had no assistance when we came into the store and only once the girls had starting trying on the dresses did anybody bother to ask if we needed assistance. The ...
I am so upset that it took one of your staff lounging on a chair barefoot and sleeping to ruin my experience. Not helpful at all. I had no enthusiasm for customer service at all. Consultants dressed in black where more friendly. This lady sitting on a chair near to the reception desk either has no ...