AfricaComplaints.com » Shops, Products, Services » Complaint / review: Furniture City - Dont give a | #55985

Furniture City
Dont give a

Purchased new furniture in November. Begged and pleaded until I got floor stock in December. Four months later no sign of my delivery of new furniture. Visited them every week but there is always an excuse. Finally 2 weeks ago came in at closing time and insisted on not leaving until I get my stuff. I needed a fridge and stove, so came up with a deal so that would be discounted to compensate for the demo furniture. Signed the deal and waited. Last Saturday afternoon before they leave to deliver they give me a call, I was not at home waiting for them to deliver. Yesterday get an sms in the morning for delivery to be made, had to get someone to stay at home. Only the stove was delivered. Phoned the store to organise the fridge but it was in their stock room and could not deliver because of communication problem between sales and manager. At 5 in the afternoon I get there and then they look around for transport. I had to pay for transport again even though I have paid for it in my contract with interest. Every time I walk in the store I have to wait as another customer is complaining about the pathetic service. I need my refund Today or there will be problems.

Date:

Company: Furniture City

Country: South Africa   City: Stoneridge

Category: Shops, Products, Services

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