I refer to the response on my previous query on hellopeter:
"Hello Mariusvl,
Kindly note that your complaint has been forwarded to the Department and they will respond to your complaint accordingly.
Trust the above is in order and we sincerely apologize for the inconvenience caused
Financial Services Customer Care"
It is now days later and nobody has contacted me. I do not accept your apology as an apology is not helping me in getting my name cleared as I have been blacklisted because of hifi corporation's disregard for credit procedures. They allowed a acc to be opened in my name (because they did not follow correct procedures) and have done nothing (even though I have supplied everything needed 5 months ago) to conclude the investigation or notify the credit bureaus. I have also not been helped whatsoever by anybody in Jd Group's dept. You are putting my life on hold!!
I demand a written response explaining everything and a timeline by which everything will be concluded, also I demand a direct contact number to the person dealing with the case as well as the name of that person.
I do not want an apology I want my good name back!
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