Complaint / review / scam report
Truworths
SMS Spam From Direct Marketing Association

Without any subscription/association with any Truworths accounts I received a promotional SMS in the lines of "Your RXXX.YY credit limit and RXX in vouchers from TRUWORTHS My Name expires in ZZ Days use your id number to activate ... tel 021 460 2300" Firstly I did not recently sign up for any new services why am I getting these SMS's. Secondly when I phoned that number I received the worst service possible and they couldn't care and told me to just ignore the SMS's. I told them I wanted to be removed from the list which they mentioned is the Direct Marketing Association SMS list and that I should phone back on Monday.

Frankly I will never even consider opening a Truworths account If it takes dealing with people who couldn't care less and secondly the fact that they got my details somewhere also seems unethical. Buying and selling user based list to get customers is not what I consider the best way to go about your business.
Author: lightbulb0


Offender: Truworths

Country: South Africa   Region: All Country   City: South africa

Category: Shops, Products, Services

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