BOUGHT DEFY MWAVE 17/07/2010. BEEN HAVING PROBLEMS SINCE I BOUGHT IT.TOLD THEM FROM START ITS A DEFECT MACHINE BUT THEY WILL NOT REPLACE IT JUST SEND IT IN FOR REPAIRS EVERY TIME BUT WHEN IT COMES BACK IT HAS SAME PROBLEMS! LAST REPAIR WAS 5/10/13 BUT AS SOON AS I GOT HOME AND TRIED IT, IT STILL HAD SAME PROBLEMS.REPORTED PROBLEMS AGAIN TO GRANT ON 26/10/13, HE TOLD ME DEFY'S TECHNICIAN WILL CONTACT ME FOLLOWING WEEK - TO DATE NO ONE HAS! I TOOK OUT EXT.WARRANTY BECAUSE I'M WOMAN ALONE AND CAN'T CARRY A 34L MWAVE UP/DOWN STAIRS BUT THEY TELL ME ITS ONLY FOR BIG ITEMS. I'M SICK AND TIRED OF TAKING MWAVE TO THEM EVERY WEEK. ACCORDING TO ME I HAVE LOGGED THIS PROBLEM 7 TIMES (3 TIMES IN PERSON 4 TELEPHONIC-ALLY) BUT THEY ONLY HAVE RECORD OF 2? I SHOWED GRANT VIDEO OF MY DEFY AND OF DIFFERENT DEFY BUT SAME MODEL AND THE 2ND DEFY DOES NOT BEHAVE LIKE MINE AT ALL. MY DOOR IS ALL WOBBLY, THE GLASS PLATE intermittently DO NOT TURN AND CONDENSATION FORM BETWEEN 2 GLASS PLATES ON DOOR
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