AfricaComplaints.com » Shops, Products, Services » Complaint / review: House & Home - You have no idea how to be sales people!!! | #238108

House & Home
You have no idea how to be sales people!!!

This past Saturday me and my boyfriend walked into the house and home in Kollonade looking for couches. We saw what we wanted and talked to one of the salesmen. Unfortunately i cant remember his name. We asked him if they can please come down with the price as we are paying cash. He apparently went to talk to the store manager, came back and said that they cant give us a better price. We asked if we can talk to the branch manager and was told no she is busy with stock taking. The set that we wanted went for R44 999.00 Now what I want to know from house and home. Is this how you treat customers who are paying cash?? Yes cash not even paying off??? I am in sales myself and we always work with clients to give them a better price. Isn't that good salesmanship??? And the way we where treated was appalling? We bought another set cash but again i focus on "we where treated like peasants". Do yourself a favour and go for training your people need it. Client relationships are all about communication. Its your call make it work!!! Put yourself in the client's shoes and treat them the way you want to be treated. I will never deal with house and home again EVER!!! And I will tell everyone

Date:

Company: House & Home

Country: South Africa   City: Kollonade

Category: Shops, Products, Services

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