AfricaComplaints.com » Shops, Products, Services » Complaint / review: Markham - HOW CAN MARKHAMS LET THIS HAPPEN | #227899

Markham
HOW CAN MARKHAMS LET THIS HAPPEN

A month ago i discovered there was a leak of my personal details, i.e: ID, proof of address, etc, i put in place the necessary precautionary measures to ensure that should anyone use my ID, i would be alerted or possibly contacted,
a week back i discovered that my Account at Markhams had been used for purchses exceeding R7000.
i ask myself how is this possible? as i still had my Markhams Card, all purchases were made@sportsscene and an in store card would have been applied for, surely ID verification would be needed in store. and surely an original ID would be requested by the store? obviously this was not done.

Currently my name site with a judgement at the credit Bureau, and i would like this sorted asap,
i cannot accept a lead time of 2 -3 months, as this was the stores error and mistake,
the necessary dispute forms have bee submitted at Markhams, i would like feedback and this to be resolved,
How can such a reputable and corporate company like Markhams, still be operating with processes which are not robust,

1.i would like to know who and how the 2nd account was opened without proper ID verification
2.i would like this to be quickly resolved and my account deleted of your sys

Date:

Company: Markham

Country: South Africa   City: Sandton

Category: Shops, Products, Services

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