Foschini
Still not resolved

After I already laid an complaint on Hello Peter this Department Store is still not doing what they promised.

I asked this Lady to change my Debit order Amount from R1025.00 To a lesser amount, as I CANNOT pay this amount on a monthly basis.

This was her feedback:

Good day Mrs. Kleb

Please be advise that I've transferred the account to 18 months and the current instalment is R770.00.

Kind regards

JACQUALINE STEPHENS

Admin Assistant
TFG Financial Services

And guess what!!! I still had to pay R1025!!! And now she has the edacity to tell me that they did change it.
And thinks that she can just close this complaint.

If I knew a year ago that this specific chain store is so useless I would have rather opened an account with Edgar's, or kept my Woolworths account.