AfricaComplaints.com » Shops, Products, Services » Complaint / review: Pick n Pay - Misleading/False advertising | #190780

Pick 'n Pay
Misleading/False advertising

Gillette Mach3 blades 8s and Mach3 shaving gel 200ml BUY BOTH FOR R129.99. Got to the store to pick up this special and to my surprise, a notice next to the items stated that it is a fault and that the correct price is R199.99. I demanded to pay the advertised price of R129.99, which was declined by the Branch Manager, Cobus. The manager was not prepared to budge on the price and not open to a compromise (I would have accepted Gillette Mach3 blades 4s and Mach3 shaving gel 200ml for R129.99). Pick n Pay used to be a supermarket with integrity and values, but they can't even take accountability for an obvious mistake of theirs. They asked me to accept their apology, but they can't accept responsibility for selling an item for the price advertised. I'm extremely disappointed and want this issue resolved as a matter of urgency.

Date:

Company: Pick 'n Pay

Country: South Africa   City: Boston

Category: Shops, Products, Services

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