Pick n Pay ad, Gillette Mach3 blades 8s and Mach3 shaving gel 200ml BUY BOTH FOR R129.99.prces valid 20 Aug to 1 Sept.2013.
Getting to the store a photocopy is pasted next to this items indicating that it is a fault, the price R 199.99.
I demanded to pay the advertised price of R129.99 which was declined by the store keeper. Phoning customer care and speaking to Mr. Dlamini could also not resolve the problem although he aknowledge that it is Pick n Pay's fault!
Taking in account that Pick n Pay was awarded the most trusted retailer 2012 and the most reputable retailer in 2013 it let you think that they will put more effort in to ensure client satisfaction than just to take our money.
A previous similar incident happened at Game, but the store owner accepted responsibility and sold for the price it was advertised, indicating their commitment!
I will rather spend my money where I do get client service and where faults are recognised and rectified.
I am sure Pick n Pay will rather supply what they advertise or lose a lot of customers and may be a few rewards aswell.
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