AfricaComplaints.com » Shops, Products, Services » Complaint / review: Game - Game with NO GAME PLAN!!! | #18378

Game
Game with NO GAME PLAN!!!

We bought a Fridge & washing machine @ Game on 18/01/2012.All good & well after spending 10Grand at Game, & paying the delivery fee of R230.00, & being told delivery WILL take place on 22/01/2013 (we even asked twice whether they were sure about this date, & they said "absolutely"). They said delivery would only be on the 22nd, as their warehouse was waiting for stock of the Fridge. Well it is now 23/01/2013, & no delivery. Not even a phone call. I had already packed out the fridge at home, moved it & everything. We've even sold our old washing machine. And don't try calling the branch - they don't answer!! So we called customer care. After a long and heated conversation, we were able to find out the fridges are coming on the 29th. Then the lady asked if they can deliver the washing machine, we say yes, we're at home this afternoon, to which she replies "oh No - I must check it for you first"... Great, give me false hope then why you don't!! Very disappointed!! This experience has put me off Game - Forever!!

Date:

Company: Game

Country: South Africa   City: Wonderpark

Category: Shops, Products, Services

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