AfricaComplaints.com » Shops, Products, Services » Complaint / review: Toolroom Services - BAD ATTITUDE BY A SALES MANAGER | #181794

Toolroom Services
BAD ATTITUDE BY A SALES MANAGER

MY COMPANY HAS BEEN BUYING STEEL PRODUCTS SUCH AS STATIONERY CABINETS FROM TOOL
ROOM SERVICES FOR A LONG TIME NOW. I HAVE REQUESTED A PRICING ON 30 X STEEL STATIONERY CABINETS ON THE 8/6/2013 AT 3:26PM & ON THE 8/7/2013 AT 8:52AM RESPECTIVELY. THE PRICING WAS EMAILED TO ME BY A SALES LADY CALLED MARINA BOTHA. I RECEIVED 4 EMAILS FROM HER WITH THE PRICING ON 8/7/2013. I CALLED HER TO FINALISE THE PRICING & SENT THROUGH MY PURCHASE ORDER ON 8/8/2013 AT 12:59:21, I ALSO ASKED FOR AN INVOICE SO I CAN DO PAYMENT BUT HAVE NOT RECEIVED IT TILL TODAY 8/13/2013. EVENTUALLY I RECEIVED A CALL FROM GREG THE SALES MANAGER OR THE MANAGER IN CHARGE OF THE SALES TEAM ON THE 8/13/2013 WHO WAS EXTREMELY RUDE. HE SAYS THAT WE MUST NOT TELL HIM HOW TO RUN HIS BUSINESS AND THAT HE DOES NOT WORK FOR US, WHY ARE WE TELLING HIS STAFF WHAT PRICE TO CHARGE US.THEN HE SAY'S THAT HE DOES NOT NEED OUR BUSINESS & WE MUST GO BUY FROM THE OPPOSITION.HE SAY'S HE IS GOING TO CANCEL MY PURCHASE ORDER BECAUSE ALL OF A SUDDEN HE DOES NOT MAKE THOSE CABINETS ANYMORE.IMAGINE THE SALES MANGER TELLING YOU TO BUY SOMEWHERE ELSE.THE FACT IS THAT HIS SALES LADY MADE A MISTAKE & NOW HIS TRYING TO COVER HIS TRACKS

Date:

Company: Toolroom Services

Country: South Africa   City: ROODEKOP GERMISTON

Category: Shops, Products, Services

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