AfricaComplaints.com » Shops, Products, Services » Complaint / review: Rogz Sa - Flat Rogz bed | #176882

Rogz Sa
Flat Rogz bed

I bought a big large flat bed R773 from Vetshop Parklands. I unwrapped it, the inner was lumpy and thin, phoned Vetshop and went in to change it. the ones they had also thin. i contacted them and this was answer to my problem
Hello Marian Thank you for contacting the most enjoyed pet brand on planet earth and beyond. We are sorry to hear that you are not entirely satisfied with your purchase. The thickness or density of the Pod mattress has nothing to do with its packaging other than it is originally vacuum sealed and should return to its size shortly after being exposed to air. Since we haven't received any additional complaints regarding the density of our Spice Podz, we suggest that you next purchase our Rogz Z-Pod which sports an anti-microbial, non water absorbant mattress with cross linked closed cells to promote strong and resilient cushioning with an insulation barrier. The long term rebound allows the product to return to its original shape. Attached please find our emailer on the product. Please do not hesitate to contact me should you require a stockist closest to you.
Warmest Rogzards
Janet Mendes
Customer Service

Date:

Company: Rogz Sa

Country: South Africa   City: Vetshop Parklands

Category: Shops, Products, Services

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