We are so sorry to hear this has happened and we really can understand how frustrating this incident must be for you. Thank you for taking the time and addressing the concerns you have regarding your account payment plan. We will be addressing this concern with our accounts management team requesting urgent assistance and resolution to this matter. Your reference number is 2207130144/GO. If you ever need to speak to us, please call us on 0800 20 39 25.
Getting this with no feedback from 19.07.2013 and now my wife gets a sms from the same debt collector instructing her to HONOUR HER COMMITMENT... on an account that is not even linked to her name
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