Below is a copy of my previous complaint and Edgars has still not responded.
Hello ClaudeB,
We are so sorry to hear this has happened and we really can understand the frustrations not receiving any feedback is. Thank you for taking the time and forwarding the concerns you have regarding the experience in store when enquiring about the promo that was running. We must assure you that a copy of the concerns raised will be discussed with our management team in store.
We will be in contact with you telephonically to provide feedback. Your reference number is 1010130003/GO. If you ever need to speak to us, please call us on 0800 20 39 25.
Kind Regards
Customer Experience team
0800 20 39 25
0 comments