Regarding REF 2304130064/GO. Im still waiting for feedback and I think this its more than 5 times already waiting for feedback but i Dont get it. Xolile from your Call Centra promised me she will get back to me last friday already but didn't I call your call centre everyday and she does not call back. All i get from your response is this nothimg more!!!
Hello bakanat,
We are so sorry to hear you have not received any feedback as promised. We really do understand how inconvenient and frustrating this matter is for you. We would like to assure you that our financial management team is currently looking into your concerns and urgent feedback will be given to you telephonically. In the meantime, we must once again extend our apologies for the inconvenience caused. If you ever need to speak to us, please call us on 0800 20 39 25.
Kind Regards
Customer Experience team
0800 20 39 25
0 comments