AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homechoice - Clear my account please | #135797

Homechoice
Clear my account please

Some time in March 2013 somebody purchased goods to the value of R16000 using my account details. I wasn't aware untill I received a statement in mid-April 2013. I then phoned Homechoice, they said I must write an affidavid email it to them, I then emailed. They acknowledge receipt of it. When I phoned them they told me my account is under investigation but I get about 05 calls a day from credit controllers demanding payments. I get annoyed because I always have to explain one thing to different credit controllers. I always have to phone them to get an update for my account and it cost me a lot of money to phone them. My concern is that my name will be blacklisted for a crime that I didn't commit. All I want from Homechoice is them to clear my account and delete all my details from their database because i want nothing to do with them. This thing is been ongoing for a month and a half now. I also asked for a proof of delivery to see who has signed for the goods, but couldnt get it, all they say is that the goods were delivered to my house and my name is printed on it, however my signature is not on the proof of delivery.

Date:

Company: Homechoice

Country: South Africa   City: Cape Town

Category: Shops, Products, Services

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