AfricaComplaints.com » Shops, Products, Services » Complaint / review: CNA - Bad Management | #113423

CNA
Bad Management

I bought a mp3 player from them, it didnt work so i took it back. The manager t0ld me he cant help me without the packaging, which was that plastic packaging you need to spend 15 min to open with a hacksaw, which i then tossed in the garbage while the mp3 player was charging. He refused to help in anyway and turned his back on me to go "work" in the back office. I confronted him and he told me that i had dropped it, all of a sudden there was a mark on the mp3 player, which even my Brother-in-law said was not there previous to arriving at CNA. I said if he was going to replace or doing anything about it, i would stomp on it in the shop as it has no use to me anyway. I then asked for a different brand of mp3 player, which he was more than willing to help sell, conveniently. I said i would not purchase unless he opened the package himself and tested the unit in front of me and my brother-in-law. He refused and put it back behind the window locked casing, turned around and went on a tea break, even after i said i would buy this unit if it worked, BTW it was a gift for my wife's birthday. I will be telling all my friends, family and strangers on the street not use CNA Phalaborwa

Date:

Company: CNA

Country: South Africa   City: Phalaborwa

Category: Shops, Products, Services

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