Complaint / review / scam report
Terrible customer service centre and poor service

My dstv walker service has been scrambled for the past two months even though i've been diligently paying for it every month. I have tried using the online service to reset the device with no luck. Thereafter i tried contacting the durban service centre, spent 35 minutes on hold for a consultant at my cost only to get through to a consultant who apparently can't hear me. So i hang up and call again only for the call to drop after 15 minutes.
Dstv is pathetic because you land up paying for a service which you only sometimes receive.
Author: Pamela Reddy

Offender: Multichoice

Country: South Africa   Region: All Country   City: Durban

Category: Recreation & Entertainment


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