AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Computicket - Terrible customer service | #278330

Computicket
Terrible customer service

I called computicket cu stomer care on 5 dec 2013 at 16:20 (call recorded). I spoke to a female consultant who had an attitude problem and was extremely rude and arrogant on the phone. Is this how you teach your staff to treat customers? I immediately demanded a new consultant or to speak to a manager after she continued to be arrognt and rude on the phone. I was placed on hold for about 2 minutes and then the call was disconnected. TERRIBLE SERVICE AND CONSULTANTS!!!

I was enquiring about tickets I purchased in September. I went to a checkers outlet to pick the tickets up and they could not find the booking on ths system - I had confirmation that the tickets where paid for.

Something needs to be done about this type of insubordination

Date:

Company: Computicket

Country: South Africa   City: Gauteng

Category: Recreation & Entertainment

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