Hello, I"m a pensioner. On the advice of my local Vodacom shop in Greenstone I took my Samsung Galaxy Y PRO Cell phone directly to the Vodacom World of golf headquarters on May 10 th for repair. The principal complaint was that the phone would not charge via the normal charger & and I would have to charge via USB port on the computer. When this too became erratic & would not charge even after 8 hrs or so (at a time) I took the handset for repair. To my amazement I received a SMS notification on May 11th stating phone was ready for collection.
Upon picking the phone up & specifically asking if the charging mechanism was working properly I was informed that " it appeared to be". To my utter dismay, when I plugged the charger in it did not work. I purchased this phone in November last year, so it is not even 6 mos old!! This level of service is totally unacceptable. I really do not want to drive out to Vodaworld again & nor do I wish to drop off my phone at a local outlet as the turnaround time is ridiculous! What can done about this??
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