AfricaComplaints.com » Recreation & Entertainment » Complaint / review: Big Concerts South Africa - BIG CONCERT TICKETS INVALID | #109717

Big Concerts South Africa
BIG CONCERT TICKETS INVALID

I am frustrated and extremely disappointed in Big Concerts and the way the administration at FNB Stadium Soccer City for the Justin Bieber concert has been handled.

We purchased tickets on-line and even received confirmation that everything was in order. When we arrived at the stadium we were scanned in at the main gate - when we then proceeded to the turn-style gates to get into the stadium and get our armbands none of our tickets were scanning through. We were a party of five. We were then sent to an extremely rude guy at an office next to the gates to have our tickets verified. He blatantly told us that our tickets could not be verified and that we must go home and take the matter up with Big Concerts the next day. At that stage there were about 70 people with hysterical children (all crying to see Justine Bieber - so excited but not allowed to go in). It was 18h50 and the show was about to start.

Another employee sorted out the matter and we were finally allowed into the stadium at 19h40. The kids missed more than half of the concert which I think is a disgrace.

The problem apparently therein that Big Concert tickets are printed out online and once scanned in at one ga

Date:

Company: Big Concerts South Africa

Country: South Africa   City: Johannesburg

Category: Recreation & Entertainment

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