Hi,
So after MTN did not resolve my problem the past it on to the onbudsman, I have fwd them several e-mails and also called them several times, still no reply from them. See my mail below. I could not include the whole mail, just the last part with the onbudsman detail.
From: Bruwer
Date: Mon, Mar 25, 2013 at 6:38 PM
Subject: Roaming data
To: [Email Removed]
Hello bruwerva,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.
Kindly note that investigations where done and the charges are valid and correct. The number for the ombudsman is0832092675 and email is [Email Removed]
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