City Power Johannesburg
No power, no service

I logged a call with CityPower, but the feedback I get is that it is not a City Power area of supply, however, my bill states otherwise. This needs to be resolved urgently: Their response:

-- Result 2 --
4 Feb 2013 18:09
CPWEB183862
No Supply - Isolated Problem (Checked switchboard, all okay. Neighbors have power.). Resolved. Feedback: No Work done - Not a CityPower area of Supply